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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy

Shower door direct sent us the wrong item, then refused to acknowledge their mistake! A three chamber dispenser was ordered through Amazon as a birthday gift to my husband.

A one chamber dispenser arrived. When customer service was called, they said we'd ordered a single dispenser through WalMart. They said if we wanted a triple dispenser we'd have to buy one. I have emailed documentation to the company showing what was purchased and where and I'm shocked at the necessity.I have never been treated so rudely by a customer service representative.

Do not order from shower door direct and be careful when ordering on Amazon! Not only can they not properly fulfill orders, they're rude to their customers!

Product or Service Mentioned: Showerdoordirect Shipping Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Order handling and customer service.

Company wrote 0 private or public responses to the review from Nov 28, 2016.
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