Horrible service I bought a retractable screen door from Sears it went to Shower Door Direct in July they sent me 2 damage doors.. and now I cannot get my money refunded there just refusing to issue the refund and it's over 2 months now it's ridiculous I do not deal...Read more
I ordered something from them off of Amazon and it was not as described when it arrived. You are responsible for paying for the return shipping even though they were deceptive and sent inferior quality merchandise. There is also a 20% restocking fee when you return...Read more
The item I ordered was not what was described on their website. Return was a nightmare and they charged me an undisclosed 20% restocking fee. And that's after I have talked to them several times! Do not buy anything from them or expect to loose a lot of money while...Read more
This was really poor experience. After waiting four weeks for my item with no communication from them, I contacted Shower Door Direct for a status update. Their reply: still don't have your item; do you want to cancel? My reply: yes, cancel. I ordered the item...Read more
Bought online from them through eBay. Got email saying the item was backordered and won't be shipped. I cancelled the order, and bought elsewhere because I needed it right away and could not wait for a backordered item to ship. Next thing I know, the backordered...Read more
I bought two toilet seats offered by Shower Door through Amazon. When they arrived, I did not feel that they did not appear as shown in the picture on the Amazon site. I sent in a request that they provide a return shipping label at their expense because the product...Read more
Showerdoordirect Shower Door Seal Review
Ordered seal for shower door and used for less than 1 month. DO NOT ORDER FROM THIS CRAPPY CROOKED company. They sell JUNK!! Will not give refund. Puchased through Amazon.
Shower Door Direct, sells through various sites including Jet.com. I am looking for a hard to find plumbing item that is no longer being manufactured. Shower Door Direct indicates that they have this very specific model IN STOCK. But, just to double-check, I called...Read more
I ordered valves for my bidet, which I need as a special needs person. First they sent a wrong size, then (after a good two-weeks wait) they sent me a new "correct" set of valves, but with missing parts and never reimbursed me for the difference. This is a copy of one...Read more
I didn't like
- Order handling and customer service
I place online order on Jan-3rd. Invoice#122694362SDD,SDD shipped wrong merchandise. Packing sleep shows correct part, what came in the bag is different. Called customer service 4 times, was promised that somebody call me back first, then SDD would not pick up phone or...Read more
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