filters
state:
Show
city:
Show
product:
Show
I placed an order on amazon through this company. First they changed the date it was going to arrive. Then it didn't show up so I contacted them. They gave me a generic response. After several contacts and waiting for a month I still didn't get my item. Then they told...
Read more
#1074522
Reply to reviews
I ordered a faucet through Walmart not realizing it was coming from a different company. The order status stated shipped a few days later. After not receiving the faucet, a full week after the due date, I tried calling them. I could not get anyone on the phone for...
Read more
1.0
#1055467
Reply to reviews
This is a review that Amazon.com rejected because it did not meet their "guidelines" about Showerdoordirect: "If you're going to keep asking me to review the same transaction over and over, I'm going to keep telling the same story. HORRIBLE service overall! I ordered...
Read more
#1010396
Reply to reviews

Showerdoordirect - No response from customer service

Showerdoordirect
#1124767
Tried to contact customer service to return a faucet ordered through Amazon. After several attempts, phone with voice mail, email, web site... no response. Finally tried to make contact through Amazon and was told that I could not return as return period had expired! Stay away they are awful and am surprised they are an Amazon vendor
Comment
Show

Showerdoordirect - No idea where my order or money is!

Showerdoordirect
#1067528
1.0
Details
Ordered a faucet on June 21. Amount billed to my credit card. I tracked my packages on June 28, the UPS number is non existant, the eBay tracking says the money was refunded (not on my account) , no email on the transaction from the seller, whether the order is on hold, etc. I need resolution as I am in process or renovating my bathroom... I need a faucet.
Comment
Show
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy

Short Review on December 05, 2016

Showerdoordirect
#967062
1.0
Details
Ordered a case of foam window glazing tape rolls, according to the picture and description on the Rakuten website. One single roll was delivered in a box big enough to hold the 20 rolls indicated by the ad. Communication with customer service boiled down to "You only ordered one roll" over and over again. Next move will be filing complaint with Consumer Affairs in California.
Comment
Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Showerdoordirect Shower Door Seal Review

Showerdoordirect
#834555
1.2
Details
Ordered seal for shower door and used for less than 1 month. DO NOT ORDER FROM THIS CRAPPY CROOKED company. They sell JUNK!! Will not give refund. Puchased through Amazon.
Comment
Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
This company shipped me the wrong item originally. I made them aware of it, then it took nearly a month for them to ship the correct item. The correct item was received, but a week after the job was completed. We had to buy the item from another company because our...
Read more
1.4
#1008206
Reply to reviews
On 11/13/16 I purchase the above mentioned door on Ebay for $101. A notification was received that the item had shipped....no tracking number was advised. A few weeks later we questioned why no door was received and immediately our money was returned via paypal. I have...
Read more
1.7
I didn't like
  • Bait and switch tactics
  • Order handling and customer service
#988269
Reply to reviews
Shower door direct sent us the wrong item, then refused to acknowledge their mistake! A three chamber dispenser was ordered through Amazon as a birthday gift to my husband. A one chamber dispenser arrived. When customer service was called, they said we'd ordered a...
Read more
1.0
I didn't like
  • Order handling and customer service
#962851
Reply to reviews
I've been waiting for an order for over a month. It was lost in transit then back ordered and now it's way past the second date it was supposed to be delivered. I haven't seen it yet and the company won't answer any calls.I contacted customer support and called...
Read more
1.0
Carbondale, Colorado
#938349
Reply to reviews
Showerdoordirect - C R Laurence Es98w Door Kit Review from Newark, New Jersey
Showerdoordirect - C R Laurence Es98w Door Kit Review from Newark, New Jersey
Horrible service I bought a retractable screen door from Sears it went to Shower Door Direct in July they sent me 2 damage doors.. and now I cannot get my money refunded there just refusing to issue the refund and it's over 2 months now it's ridiculous I do not deal...
Read more
Anonymous
Anonymous

Took 3 months to get my refund.. horrible experence

1.0
#923468
Reply to reviews
I ordered something from them off of Amazon and it was not as described when it arrived. You are responsible for paying for the return shipping even though they were deceptive and sent inferior quality merchandise. There is also a 20% restocking fee when you return...
Read more
#923036
Reply to reviews
The item I ordered was not what was described on their website. Return was a nightmare and they charged me an undisclosed 20% restocking fee. And that's after I have talked to them several times! Do not buy anything from them or expect to loose a lot of money while...
Read more
1.0
I didn't like
  • Order handling and customer service
#911757
Reply to reviews